Begin by going to our main webpage at fmsc.org. LOGIN with your email address and password. Then hover over the MY ACCOUNT button in the top right corner and click on MANAGE MY RESERVATIONS.

• If you are the group leader, you can cancel the entire group’s reservation by clicking the CANCEL button next to the reservation that you would like to cancel.
• To leave a group, click the name of the group on the reservation that you would like to leave. From the next page you can click the LEAVE GROUP button.
• If you added someone else to the reservation with you (e.g. your child), you can remove them from the reservation by scrolling down on the page to the CONFIRMED VOLUNTEERS section & clicking the trash can icon next to their name.

Spots sometimes become available in the week prior to the packing session as other groups reduce their group size or make last minute cancellations. We recommend checking back on your Reservation Details page for your upcoming session occasionally to see if you are able to increase your group size.

Please email us at info@fmsc.org or reply to your reservation confirmation or reminder emails to make an inquiry on a full packing session. We cannot guarantee that additional spots will become available.

Yes, if there are still spots available. Please update the number of spots you need on your online registration.

If you are the Group Leader:

1. Begin by going to our main webpage at fmsc.org. LOGIN with your email address and password. Then hover over the MY ACCOUNT button in the top right corner and click on MANAGE MY RESERVATIONS.
2. Click EDIT next to your group.
3. If you know who will be joining:
• Add the names and email addresses of your new Group Members under the CONFIRMED VOLUNTEERS section. The number of spots you have reserved will automatically increase as long as there are additional spots available.
4. If you don't know who will be joining:
• Click EDIT under GROUP DETAILS
• Enter the new number of spots and click SAVE.

If you are a Group Member:

1. Begin by going to our main webpage at fmsc.org. LOGIN with your email address and password. Then hover over the MY ACCOUNT button in the top right corner and click on MANAGE MY RESERVATIONS.
2. Click the name of the group on the reservation that you would like to add to. From the next page you can add names and email addresses of additional Group Members under the CONFIRMED VOLUNTEERS section. The number of spots your group has reserved will automatically increase, as long as there are additional spots available.

Yes, please! We count on you to come even if your group size is fewer than the number of spots you reserved. However, please update the number of people who will be coming on your online registration. By releasing your spots, you are allowing other volunteers to sign up, which in turn helps us keep our food commitments to our partners.

If you are the Group Leader:

1. Begin by going to our main webpage at fmsc.org. LOGIN with your email address and password. Then hover over the MY ACCOUNT button in the top right corner and click on MANAGE MY RESERVATIONS.
2. Click EDIT next to your group.
3. Click EDIT under GROUP DETAILS.
4. Enter the new number of spots and click SAVE.

The minimum age for volunteering is 5 years old. For safety reasons, children under the age of 5 are not allowed to participate in packing sessions.

Most of our locations will sign off on community service hours for individuals who need to complete them to satisfy certain requirements.

Please reach out to your local packing location for site specific verification information.

• Coon Rapids, MN: CInfo2@fmsc.org
• Eagan, MN: eaganinfo@fmsc.org
• Chanhassen, MN: CInfo@fmsc.org
• Aurora, IL: aurorainfo@fmsc.org
• Libertyville, IL: LibertyvilleInfo@fmsc.org
• Schaumburg, IL: sinfo@fmsc.org
• Richardson, TX: RIverifications@fmsc.org
• Tempe, AZ: Tempehours@fmsc.org